Contact the team

Need to contact us? Find out how on this page.

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    We love to chat about your travel plans and are happy to talk if you have any questions.

    Opening hours

    Monday through Friday:

    8 AM – 2 AM, GMT+2

    Saturday & Sunday:

    8 AM – 12 AM, GMT+2

    Sea Trips Operations:
    24 Hours

    Head Office

    Marsa Joys. 68 Street, Marsa Alam, Red sea Governerate- 1924435, Egypt

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    Frequently asked questions

    Have more questions? Contact us.

    You can book your tour securely through our website or via trusted platforms such as Viator and TripAdvisor. Prefer to book directly? Our team is also available on WhatsApp to assist with availability, recommendations, and instant confirmations. Once booked, all tour details will be sent to you by email or WhatsApp.

    Each tour includes professional organization, licensed guides, and hotel pick-up and drop-off within the Marsa Alam area. All inclusions — such as snorkeling equipment, lunch, soft drinks, or entrance fees — are clearly listed on each tour page, so you know exactly what to expect before booking.

    Most tours offer free cancellation up to 24 hours before the experience starts for a full refund. The exact cancellation terms are displayed on each tour page at the time of booking for complete transparency.

    Age requirements depend on the activity. Many of our tours are suitable for families, while some marine or adventure experiences may have minimum age or swimming ability requirements. Please refer to the tour details or contact us for guidance before booking.

    We recommend bringing comfortable clothing, swimwear, a towel, sunscreen, sunglasses, and a hat. For snorkeling tours, underwater cameras are welcome. Any essential equipment required for the activity will be provided unless stated otherwise.

    Our customer support team is available before and throughout your tour via phone or WhatsApp. While on board, simply speak to any crew member — they’ll be happy to assist you directly or connect you with our customer support team whenever needed.